Drip Society · Strong for Life

Privacy Policy

Bitsy Foster Fitness, LLC · 220 W. Lockwood Ave, Suite 104-105, Webster Groves, MO 63119 · Effective September 4, 2026

Drip Society ("Drip Society," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, how we protect it, and how long we keep it. It applies to our website, our booking software, and any text, email, or app communications you receive from us.

By using our website, booking through our platform, or providing your contact information to us, you agree to this Privacy Policy.

Information We Collect

• Contact information: name, email address, phone number, mailing address
• Account and booking information: class bookings, attendance history, membership and package details, waitlist activity
• Payment information: billing information processed securely through our payment processor (we do not store full credit card numbers)
• Communication preferences: your choices about receiving text messages, emails, or app notifications, and your message history with us
• Health and fitness information you choose to share: for example, injury notes or modifications you tell an instructor, used only to support your safety in class
• Technical information: basic website usage data such as browser type and pages visited, collected through standard website analytics

How We Use Your Information

• Manage class bookings, memberships, packages, and waitlists
• Process payments and billing
• Send appointment reminders, schedule changes, and account notifications
• Send marketing messages, promotions, and studio updates by text, email, or app, when you have opted in
• Respond to questions and provide customer service
• Improve our classes, programming, and website

Text Messaging (SMS)

If you provide your phone number and opt in to text messages, you agree to receive automated text messages from Drip Society, including appointment reminders, schedule updates, and promotional messages. Message and data rates may apply. Message frequency varies.

You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at dripsocietystl@gmail.com or (314) 808-2057. Opting out of marketing texts will not affect appointment or account-related messages unless you request otherwise.

We do not sell or share your phone number with third parties for their own marketing purposes.

How We Share Your Information

We share your information only with the following categories of third parties, and only as needed to run our business:

• Walla, our booking and studio management software, which stores your booking, membership, and communication data
• Stripe, our payment processor, which handles billing and payment transactions
• Text and email service providers used to deliver appointment reminders and marketing messages
• Legal or regulatory authorities, if required by law

We do not sell your personal information to third parties.

Data Security

We use industry-standard safeguards, including secure, password-protected systems and encrypted payment processing, to protect your personal information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, but we take reasonable steps to protect your data.

Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you would like your information deleted, contact us at dripsocietystl@gmail.com, and we will delete or anonymize your information except where we are required to keep it for legal, tax, or accounting purposes.

Your Choices

• Opt out of marketing texts by replying STOP, or opt out of marketing emails using the unsubscribe link
• Request a copy of the personal information we hold about you
• Request that we correct or delete your personal information
• Update your communication preferences by contacting us directly or through your Walla account

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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